Aravalli Naturals: Returns & Refunds Policy

At Aravalli Naturals, we care about your satisfaction and want you to shop with confidence. If for any reason you are not fully satisfied with your purchase, we offer a simple and transparent returns and refunds process.

Eligibility

• To be eligible for a return or exchange, the product must be unused, in its original packaging, and in the same condition that you received it.
• Opened or used items cannot be returned due to the nature of our natural and consumable products.

Timeframe

• Returns and exchanges are accepted within 7 days of delivery.

How to Initiate a Return

• To request a return or exchange, please email us at support@aravallinaturals.com with your order number and reason for return.
• Our customer support team will guide you through the process.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to your original payment method within 5–7 business days.

Exchanges

• If you wish to exchange a product, please follow the return process and specify the item you would like in exchange.
• Once your return is received and approved, we will ship the replacement product.

Return Shipping

• Customers are responsible for return shipping costs. Shipping charges are non-refundable.
• If your order qualifies for a refund, the cost of return shipping (if applicable) will be deducted from the refund amount.

Damaged or Defective Items

• If your order arrives damaged, defective, or incorrect, please contact us immediately at support@aravallinaturals.com.
• We will replace the item or issue a full refund at no extra cost to you.

 

Contact Us

For any questions about our return and refund policy, feel free to reach us at:

📧 support@aravallinaturals.com

Our customer care team will be happy to assist you.